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Professional Diploma in Omnichannel Sales&Service Management

Via Udemy

Udemy based on 193 ratings

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Overview

Facebook, Instagram, Whatsapp, Telegram, Apple, Wechat, Web, Bots and Chats Usage at Sales, Service, Digital Marketing What you'll learn: Omnichannel Sales & Service Management with AI & Chat Bots Facebook, Instagram, Whatsapp, Telegram, Apple, Wechat, Web, Bots and Chats Usage at Sales, Service, Digital Marketing From calls to texting. Why digital channels become vital for literally any b2c business Introduction to the world of chatbots AI chatbots: what they can and cant do Best practices: contact center Best practices: ads,...

Syllabus

  • Introduction Part (Optional)
  • Course Main Part
  • Interactive Part (Optional)
Professional Diploma in Omnichannel Sales&Service Management
Go to Class

via Udemy

1 hour 19 minutes

Certificate Available

English

On-Demand

Beginner

Instructor

MTF Institute of Management, Technology and Finance

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