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Tailored for IT professionals, this course focuses on prompt engineering in enterprise environments. Learners explore how to design effective prompts to manage systems, automate documentation, and extract insights from logs using LLMs. Topics include role-based access, secure AI interactions, and integrating prompt workflows with tools like Power Shell, CLI, and ticketing platforms. The course prepares IT admins to build trusted AI workflows that support configuration, monitoring, and knowledge managementâtransforming traditional admin tasks into intelligent, conversational experiences.
Tim Warner
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