Get started with Nuance products

Microsoft via Microsoft Learn

Microsoft Learn based on 0 ratings

Likes

Overview

Module 1: Learn how Nuance can address client challenges in speech self-service, automation, security and biometrics. In this module, you: Get an overview of Nuance solution areas, including speech self-service and automation, security, and biometrics. Learn how Nuance can solve client challenges in each solution area. Module 2: Explore Nuance Mix, a DIY conversational AI platform, to learn how to create advanced natural conversation flows. In this module, you'll: Learn how Nuance Mix technologies can work together for you. Explore...

Syllabus

Module 1: Module 1: Introduction to Nuance cloud solutions
- Introduction
- Security and biometrics
- Solve customer challenges
- Check your knowledge
- Summary

Module 2: Module 2: Introduction to Nuance Mix
- Introduction
- Nuance Mix overview
- Main technologies
- Nuance Mix tooling platform
- Technology architecture
- Nuance Mix tools
- Streamline and automate processes
- Partner opportunity with Nuance Mix
- Collaborate with Nuance
- Get started with Nuance Mix
- Check your knowledge
- Summary

Module 3: Module 3: Introduction to Nuance Mix tooling
- Introduction
- Natural language understanding
- Automatic speech recognition performance and tuning
- Dialog features
- Network integration
- Enterprise features
- Check your knowledge
- Summary

Module 4: Module 4: Introduction to Nuance Cloud IVR
- Introduction
- Nuance Cloud IVR overview
- Evolution of voice engagement
- Nuance Cloud IVR value
- Nuance Cloud IVR features
- Nuance Mix and Nuance Insights
- Partner opportunity
- Check your knowledge
- Summary

Module 5: Module 5: Introduction to Nuance Gatekeeper
- Introduction
- Expectations of the modern consumer
- Nuance security and biometrics
- Gatekeeper solution overview
- Business benefits
- Check your knowledge
- Summary