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Overview
"Build Your Path to AI Success with Salesforce" is a practical course designed to empower professionals and organizations to leverage Salesforce’s AI capabilities for transforming customer engagement and business processes. This course introduces Salesforce’s AI tools, including Einstein AI, and demonstrates how they integrate seamlessly into CRM workflows to deliver smarter insights and automation. Participants will explore how to use Salesforce AI features to enhance sales, marketing, customer service, and analytics. The course covers predictive analytics, natural language processing, and AI-powered...
Syllabus
- Build Your Path to AI Success with Salesforce
- Build Your Path to AI Success with Salesforce
- Establish Your AI and Data Roadmap
- Build a Path With Customer Success
- Extend Your Expertise with Salesforce Partners
Instructor
Trailhead
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