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Overview
"Make CRM + AI + Data Your Trusted Formula" is a transformative course designed for business professionals, marketers, and data analysts who want to harness the combined power of Customer Relationship Management (CRM), Artificial Intelligence (AI), and data analytics to drive smarter business decisions and enhance customer engagement. This course explores how integrating AI technologies into CRM systems can revolutionize customer insights, personalize marketing campaigns, automate routine tasks, and optimize sales pipelines. Participants will learn how to leverage data collected from...
Syllabus
- Make CRM + AI + Data Your Trusted Formula
- Make CRM + AI + Data Your Trusted Formula
- Discover Sales Cloud
- Empower Managers and Agents with Service Cloud
- Get to Know Marketing Cloud Engagement
- Prepare Your Data for AI
- Get Smart with Salesforce Einstein
Instructor
Trailhead
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