Rethinking the AI-UX Boundary for Designing Human-AI Experiences

Stanford University via YouTube

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Overview

In conventional software development, the boundary between user experience (UX) design and engineering is well defined: designers create specifications based on end-user needs, then engineers build to those specifications. However, AI application design poses a challenge to this "separation of concerns." Emerging Human-AI guidelines show that human-centered design extends beyond the user interface and into the design of AI sub-components and training data, thus 'puncturing' this separation. In this talk, I will share insights about collaboration challenges at the AI-UX...

Syllabus

Introduction.Human-Centered Software Design Workflow.Human Centered AIX.USER INTERFACE.Design-Engineering Boundary INTRODUCES KNOWLEDGE BLINDNESS.Design-Engineering Boundary RESTRICTS COLLABORATION."Al-First" Design Workflow.Leaky Abstractions ALLEVIATE KNOWLEDGE BLINDNESS.Leaky Abstractions PROMOTES DESIGN COLLABORATION.Leaky Abstractions SUPPORTS AIX EVALUATION.What should Al do for Humans?.A Process Model for Co-Creating Al Experiences.DESIGN SPACE FOR MIP.Expertise & Collaboration.